Below is a list of contents that ships with each kit as well as what is included in LifeShip Gear purchases.
Human DNA Kit
- Moon kit box
- Welcome and instruction cards
- Cosmic explorers guidebook
- Official LifeShip boarding pass
- Saliva collection swab for DNA preservation
- Self addressed pre-paid return envelope w/ USPS astronaut stamp
- LifeShip hologram sticker
- Limited edition mission patch
- Limited edition mission sticker
Pet DNA Kit
- Moon kit box
- Welcome and instruction cards
- Official LifeShip pet boarding pass
- Saliva collection swab for DNA preservation
- Return postage label
- LifeShip hologram sticker
- Limited edition mission patch
- Limited edition mission sticker
Ashes Kit
- Moon kit box
- Welcome and instruction cards
- Memento card
- Wooden spoon to gather ash
- Carry pouch for ashes
- Self addressed pre-paid return envelope w/ USPS astronaut stamp
- LifeShip hologram sticker
- Limited edition mission patch
- Limited edition mission sticker
Mission Patch & Sticker Pack
- One 3.25" x 2.8" embroidered mission patch
- One 2" x 2" mission sticker
- One 2" x 1.75" LifeShip hologram sticker
LifeShip Tees
- One 100% ring-spun cotton tee in chosen size
Eligibility
LifeShip Tees and Patch/Sticker packs are final sale and not eligible for returns. For DNA and Ash kits, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it.
Start a Return
Contact us at hello@lifeship.com. Please mention “Returning Kit” in your email’s subject. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please note, it can take some time for your bank or credit card company to process and post the refund to your account.
Domestic Shipping
Free domestic USPS First Class Package shipping is included with your purchase. For DNA and Ash kits, LifeShip includes a postage paid return shipping envelope to mail back your sample.
Products generally ship within 2 days of placing an order.
International Shipping
We currently ship to Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Mexico, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Taiwan, and the UK, with the intention to expand to other countries as well. Please check back here to see if your country has been added.
For international shipping, the customer pays a flat shipping rate of $9 and may need to pay import tariffs as per their country’s regulations. The customer is responsible for procuring shipment of their sample back to California, USA.
Packaging
Packages come in a plain envelope without branding to maintain the surprise for gift orders.
We strive to use only sustainable shipping materials.
